Terms & Conditions

Terms & Conditions

Welcome to Newborn Universe! By using our website www.newbornuniverse.com , you agree to follow the terms and conditions outlined below. Please read them carefully before making a purchase.

1. General Information

  • The website is owned and operated by Newborn Universe.

  • By visiting or purchasing from our store, you agree to these Terms & Conditions.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Orders

  • All our products are designed and created with care. However, slight variations in color, texture, or design may occur due to photography or screen settings.

  • Placing an order on our website confirms your agreement to purchase the selected items at the listed price.

  • We reserve the right to cancel an order in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (unless mentioned otherwise).

  • We accept secure online payments via credit/debit cards, UPI, net banking, and wallets.

  • Cash on Delivery (COD) is available on select orders.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days of payment confirmation.

  • Delivery timelines are generally 3–5 business days across India.

  • Shipping is free on orders above ₹999. For other orders, standard shipping charges may apply.

  • Delivery delays may occur due to external factors beyond our control (e.g., courier delays, weather conditions, lockdowns).

5. Returns, Exchanges & Refunds

  • Returns and exchanges are accepted within 14 days of receiving the order.

  • Items must be unused, unwashed, and in original packaging to be eligible.

  • Refunds will be processed back to your original payment method within 7–10 business days after approval.

  • For detailed return instructions, please check our Returns & Refunds Policy.

6. Intellectual Property

  • All content on this website (logo, images, product designs, text, graphics, etc.) belongs to Newborn Universe and is protected by copyright laws.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • We strive to ensure accuracy of all information on our site, but errors may occasionally occur.

  • Newborn Universe will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy & Data Protection

  • Your personal information is kept safe and used only for order processing, delivery, and communication purposes.

  • Please read our Privacy Policy for more details.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

📧 newbornuniverse5@gmail.com
📞 88257 88815 (Mon–Fri, 10 AM–6 PM IST)